Refund policy
Effective Date: [08/13/25]
We offer a 30-day money-back guarantee and a 2-year limited warranty for manufacturing defects.
1. Eligibility
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Item must be unused and in original packaging.
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Proof of purchase required.
2. Process
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Email support@hotty-bbq.shop to start a return.
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US customers get a prepaid label.
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Refund processed after inspection.