Refund policy

Effective Date: [08/13/25]

We offer a 30-day money-back guarantee and a 2-year limited warranty for manufacturing defects.

1. Eligibility

  • Item must be unused and in original packaging.

  • Proof of purchase required.

2. Process

  • Email support@hotty-bbq.shop to start a return.

  • US customers get a prepaid label.

  • Refund processed after inspection.